We have set up a support site called "GT Business Product Support" for customers using MapFan DB.
*Account registration is required. If you would like to register, please contact your sales representative or the "Ask Anything Support".
■ Available Features
The following features are available on GT Business Product Support.
✓ Exchange questions and answers on a dedicated page
Inquiries are managed via dedicated tickets, enabling smooth communication.
✓ View your past inquiry history
You can view your past inquiries at any time.
✓ Share information within your company and among stakeholders
Since tickets can be viewed and shared by multiple people within your company, information coordination is seamless.
✓ View Frequently Asked Questions (FAQ) *Coming Soon
We plan to provide an FAQ section compiling answers to frequently asked questions.
✓ Announcements regarding support and other information
■ How to Use
For detailed instructions on how to use GT Business Product Support and step-by-step guides for each feature, please refer to the materials below.
（https://geot.box.com/s/xu198zgeb6kh12d6ao5yz1eqee87imtk）
■ Contact Us
For inquiries regarding MapFan DB or map data, please use "GT Business Product Support."
If you're unsure who to contact or haven't registered for an account yet, you can also reach out to our "Ask Anything Support" team.
Please choose the option that best suits your needs.
▶ GT Business Product Support
https://gt-business-product-support.zendesk.com
▶ Ask Anything Support
https://support.geot-customersuccess.com/hc/ja/requests/new