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※This email is sent to customers who are currently using or have previously used our products.
※If you would like to unsubscribe from our emails, please click 'Unsubscribe' at the bottom of the original email.
Dear Valued Customer,
Thank you for choosing GeoTechnologies
as your trusted partner.
We hope this message finds
you well.
■ New Service Alert: "Ask Anything Support" is Now Available
We're excited to introduce
our new "Ask Anything Support"
service, designed to provide
you with comprehensive assistance
beyond traditional support
channels.
From technical support to
exploring new possibilities
with our products, our team
is here to help.
🔗 Contact Ask Anything Support → https://geot-customersuccsess.zendesk.com/hc/ja/requests/new
■ Real Customer's Inquiry
Case Study: Detecting When Maps Finish Loading with MapFan API
The customer's maps were
loading slowly due to network
issues, which was affecting
their print processing timing.
Our Solution:
✅
Size-specified Map Image Retrieval API
• Retrieve as a map image
and detect completion via
the load event
• Technical documentation
provided
✅ Third-Party Library Integration
• Utilized Leaflet.js TileLayer
load events
• Since Leaflet.js falls
outside our official support
scope, we provided our developer
blog with sample code
We also handle simple requests,
such as updating email recipients
when contact persons change.
This way, we provide optimal
solutions tailored to each
customer's specific needs,
so please feel free to contact
us.
■ What Can We Help You With?
Our customers often ask us:
• "I'm not sure where to
ask this question..."
• "I want to explore what's
possible with maps"
• "How can human flow data
benefit my business?"
• "How can I get more value
from my current products?"
• "What's new with your products?"
• "Do you have the specific
data I need?"
• "I have ideas for product
improvements"
From product-specific questions
to general inquiries about
maps and location data, we're
here to help.
Your existing support channels remain unchanged.
■ How to Get Started
Simply contact us at
https://geot-customersuccsess.zendesk.com/hc/ja/requests/new/a
with:
・Company Name
・Division
・Your Name
・Inquiry Details
Our Customer Success team
will respond promptly with
personalized assistance.
Thank you for your continued
partnership. We look forward
to helping you achieve even
greater success with our
solutions.
Best regards,
Customer Success Team
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