2026.0727　English-language content is now available on the Customer Success Portal – カスタマーサクセスサイト

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Dear Valued Customer,

Thank you for choosing GeoTechnologies as your trusted partner.
We hope this message finds you well.

We are pleased to announce that English-language content is now available on the Customer Success Portal.

📘 English-Language Content Now Available

We have released English versions of previously published content on the Customer Success Portal.
This includes support resources and technical guides to help you make the most of our products.

〈Available Content〉
・Top Support Questions
Frequently asked questions and solutions for MapFan API users
- Top 3 Support Questions - H1 FY2025
- Top 3 Support Questions - H2 FY2025

・MapFan DB Guide
Foundational knowledge and usage tips for MapFan DB
- Introduction
- Road Network Database
- Display Map Database

These resources are designed to help you resolve issues quickly and utilize our products more effectively.

▼ Visit Customer Success Portal
https://support.geot-customersuccess.com/hc/ja

If you have any questions or need assistance, please feel free to contact our "Ask Anything Support".

Best regards,
Customer Success Team

💬Ask Anything Support is Available

As part of our efforts to strengthen our support system for improving customer satisfaction, GeoTechnologies has established an "Ask Anything Support" service.

For questions and consultations not only about our products but also about maps and human flow data, please contact our Ask Anything Support.

▼ We Welcome Any Type of Consultation!
• "I'm not sure where to ask this question..."
• "I want to explore what's possible with maps"
• "How can human flow data benefit my business?"
• "How can I get more value from my current products?"
• "What's new with your products?"
• "Do you have the specific data I need?"
• "I have feature requests for your products"

Please feel free to contact us with questions and consultations about our products, maps, and human flow data.

Your existing support channels and email inquiries remain fully available.

Contact Ask Anything Support →

Thank you for your continued partnership. We look forward to serving you even better in the future.

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