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Dear Valued Customer,
Thank you for choosing GeoTechnologies.
We hope this message finds you well.
Our support desk handles a wide range of inquiries, from technical questions to product utilization consultations.
Today, we would like to highlight two of the most frequently asked questions we receive from our customers.
📋 Case Study 1: Streamlining Information Sharing Across Multiple MapFan Premium Licenses
Question:
We are using MapFan Premium with multiple licenses. How can we share location data registered under one license with other licenses?
Answer:
You can efficiently share information by utilizing the Map Tool feature.
How to use the Map Tool feature:
① Export location data as a CSV file from the Map Tool under one license
② Share the exported CSV file with your team
③ Import the CSV file into other licenses
*Note: The location data export function in the Map Tool feature is available exclusively to MapFan Premium members.
▼ For more information about MapFan Premium:
https://mapfan.com/contents/premium_b/
*Please note that the linked page is available in Japanese only.
▼ For detailed instructions on the Map Tool feature:
https://mapfan.com/contents/help_tool/
*Please note that the linked page is available in Japanese only.
🚘 Case Study 2: Applicable Priority Order for High-Precision Speed Limit, Speed Limit, and Zone 30 Link Data
Question:
We are using Zone 30 data from the Safety and Security Database. Road links within Zone 30 areas should have a 30 km/h speed limit. However, we have found that some links designated as "Zone 30 Area" contain "High-Precision Speed Limit" or "Speed Limit" data showing 40 km/h or 50 km/h. Which information should be prioritized?
Answer:
When using speed limit values in your product together with all of the High-Precision Speed Limit, Speed Limit, and Zone 30 Link data, we recommend applying the following priority order. The smaller the number in the priority sequence, the higher its priority:
Recommended Priority Order:
① High-Precision Speed Limit (legal_speed)
② Speed Limit (legal_speed_basic)
③ Zone 30 Link
For detailed specifications, please refer to the Safety and Security Data Manual.
*The data manual is provided exclusively to customers who have licensed the corresponding dataset.
▼ For more information about Zone 30 data:
https://business.mapfan.com/service/db/road/zone30.php
In addition to questions about specifications and data usage, we also welcome inquiries such as "Is there a more convenient way to use this?" or "Can this be done?"
If you have any questions or concerns,
please feel free to contact our "Ask Anything Support" desk.
Best regards,
Customer Success Team
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