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Dear Valued Customer,
Thank you for choosing GeoTechnologies as your trusted partner.
We hope this message finds you well.
Our support desk handles a wide range of inquiries, from technical questions to consultations on product usage.
This time, we would like to share some representative questions and our answers to them.
📋 Case 1: Copyright Display Requirements
【Question】
Are there any regulations regarding copyright display when printing maps or using them for secondary purposes?
【Answer】
The following two points must be displayed:
<Required Information>
① Copyright notice: "©GeoTechnologies, Inc."
* Please use a half-width space between "GeoTechnologies," and "Inc."
* Please use the MeiryoUI font for this text.
② Permission number: "PL●●●●" (issued by GeoTechnologies)
* No specific font is required for this text.
If we provide separate instructions, please follow those instructions for the display.
▼ For details on printing and reproduction permissions
For printing/photocopying maps | GeoTechnologies, Inc. – Japan maps and location information service
🚗 Case 2: How Time-of-Day Restrictions Are Applied
【Question】
For MapFan API, at what point in time are time zone restrictions reflected.
【Answer】
MapFan API evaluates time zone restrictions for the entire route based on the departure time.
Consider the following scenario:
• Departure time: 9:00 AM
• Arrival time: 10:00 AM
• A road with a "restriction until 9:00 AM" exists along the route
In this case, although the actual passage through that road occurs after 9:00 AM, the restriction status at the departure time (9:00 AM) is applied. Therefore, the road is judged as subject to the restriction.
Example with Ginza Street:
Ginza Street and Chuo Street have traffic regulations every Saturday, Sunday, and national holiday:
• Regulation start: 12:00 PM
• Regulation end: 6:00 PM (April to September), 5:00 PM (October to March)
When searching for a route including this road:
▼ Setting departure time to "12:00 PM" on Saturday
→ The route is judged to be under regulation, and a detour route is displayed.
▼ Setting departure time to "11:59 AM" on Saturday
→ The route is judged to be before regulations begin, and a route via Ginza Street is displayed.
In summary: The determination is based on the departure time, not the actual time of passage.
■ Common follow-up question: Does changing the departure date alter the route?
Yes, it does.
Some roads have different traffic regulations depending on the day of the week (e.g., "Closed to traffic on weekdays only," "One way on weekends/holidays only"). Therefore, the route and total distance may vary depending on the day of the week.
▼ For more information about MapFan API
MapFan API | GeoTechnologies, Inc. – Japan maps and location information service
In addition to technical questions like these, we also handle inquiries such as "This address isn't included," "Please change my billing address," or "Please change my email newsletter delivery address."
If you have any questions or concerns, please feel free to contact our "Ask Anything Support" desk.
Best regards,
Customer Success Team
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